First Psychology Newcastle – counselling | CBT | psychotherapy | coaching
15 Aug 2025

When exam results aren’t what you hoped: next steps for students

Disappointment is a natural part of life, and exam results can often be one of the first major tests of resilience. There is a lot of pressure to perform well academically these days, and failing to live up to a perceived expectation can be very damaging to a young person’s mental health. Perhaps it’s a dissatisfying grade or a university rejection: the way students respond in these moments can shape their growth far more than a single result ever could.

Understanding the emotional response
It's important to acknowledge that disappointment hurts. Students may feel embarrassed, anxious, or angry, and these are all natural responses. Suppressing those feelings or pretending not to care doesn’t help, and allowing time to reflect and process these emotions is the first step to moving forward. Performance psychology teaches us that the emotional response to failure is closely tied to how we interpret it. If we see a result as the final verdict on our ability, our motivation drops. By framing it as just one point on a larger journey, this valuable feedback can create space for growth and real resilience.

Reframing the narrative
A core tenet of resilience-building is helping students to move from a fixed mindset: “I'm not smart enough" to a growth mindset: “What can I learn from this?". This shift in perspective can help improve self-esteem, which ultimately boosts confidence and improves performance. Students can ask themselves:
  • What could I do differently next time?
  • Where did I put in effort that didn’t pay off, and why?
  • What strengths did I use, even if the outcome wasn’t ideal?
Answering these questions can transform a “failure” into a powerful stepping stone. Positive Psychology can also help to shift to a more optimistic perspective, focusing on the concept that adopting a positive view of a situation can transform your experience of it.

Taking constructive action
Once your emotions have settled and you have taken some time to reflect, it's time for planning. This is where performance psychology meets practical strategy. Finding out from a teacher what went wrong can help to ensure mistakes aren’t repeated. Students can also work with a therapist or mentor to set goals, build study skills, manage performance anxiety, and clarify their next steps. Techniques like visualisation can help students build confidence and prepare for future success.

A tip for parents: Focus on effort, not outcome
One of the most powerful ways parents can support their child is by reinforcing effort over results. Of course, you want the very best for your child, but it’s important not to lose perspective on what’s truly important. Try phrases like:
  • “I saw how hard you worked for this”
  • “I admire how you are handling this setback”
  • “Let’s figure out next steps together”
By offering compassion and support, you give your child a solid foundation to build on. Parents who model resilience and positivity rather than panic or pressure set a powerful example for their children.

Exam results are certainly important, but they are not the whole story. With the right support, setbacks can become springboards for confidence, character, and long-term success. If your child is struggling with exam-related stress or disappointment, First Psychology Newcastle is here to help. Our experienced and friendly practitioners can support your child to reach their full potential.
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